FAQ’s

How old do you need to be to go on the Aqua Park?

Age requirements is 6 years to 9 years (ratio of 1 adult aged 18+ with every 3 children in this age category). 10 years plus can enjoy the aqua park without adult supervision.

I wear glasses, can I wear these on the aqua park?

Wearing glasses is NOT permitted on the aqua park – contact lenses or prescription goggles are our recommended alternative. Swimming goggles are allowed on the park.

Footwear for participants

No Shoes or Socks (only neoprene shoes/socks without zips or buckles) are allowed on the aqua park but flip flops/trainers will be required for each person walking the short distance from the briefing room to the jetty.

Are there any health requirements?

On arrival during the safety briefing all participants will be asked if they can hear the brief, suffer from any medical conditions rendering you unfit to take part in this physically exerting activity. This activity is not suitable for pregnant women.
You will need to be fit enough to pull yourself up out of the water, and it can be very tiring.

How much is it to go on the Aqua Park?

Please see our prices page for current Aqua Park prices

Can I leave the park mid session?

If you leave the park mid-session, for safety reasons you will NOT be able to rejoin the session. No refund will be given.

What times are you open?

Please visit our opening times page for more information. You can also see what times when you use our online booking system.

What happens if it is too windy for the park to open?

We cannot open during high winds or adverse weather conditions (lightening). If we close the Aqua Park due to weather this is to ensure the safety of all customers.

How do I book?

You can Book via: Facebook Messenger or Call 07845874499

How deep is the water?

Parts of the Lake can be very deep and areas of the Lake bed are unreachable, we recommend climbing out at designated safe areas.

Do I need to be able to swim?

As long as you are confident in water and can doggy paddle over to the Water Park you can participate as Buoyancy Aid is provided.

What facilities do you have on site?

We have male and female toilets and also changing rooms that have warm showers for after the Aqua Park.

You will need to be bring your own towels and shower gel.

How long before my session should I arrive?

Please arrive one hour before your session. You will need time to check in, get changed and take part in a safety brief. The meet up for the safety brief is 20 mins before the start of your session and if you miss the safety brief you will not be able to go onto the waterpark. If the later session has space we may be able to get you on but we cannot guarantee this.
PLEASE NOTE: It is your responsibility to arrive in good time. You are not eligible for a refund if you miss your session start time.

Can I book onto the Aqua Park for more than one session on the same day?

Yes you can, but you need to make separate bookings, and make us aware on arrival you have more than 1 session booked.

Can I cancel or change the time of my booking?

Up to 7 days beforehand you can email us to change the date or time of your booking or cancel. After this time your booking becomes non refundable or transferable.

How old do you need to be to go on the Aqua Park?

Age requirements is 6 years to 9 years (ratio of 1 adult with every 3 children in this age category). 10 years plus can enjoy the aqua park without adult supervision.

Do I need to wear a wetsuit? what can I wear?

Wetsuits
Wetsuits are compulsory and included in the price.

Clothing Requirements
Bathing costumes are advised.

Shoes
Shoes & Socks are not allowed on the Aqua Park and must be worn to the waters edge.
(Beach neoprene shoes/booties are allowed as long as they don’t have any zips or buckles.

Jewellery & Watches
Jewellery and Watches must be removed before you enter the park. This includes ALL rings & earrings. If you have recently had any piercings you must apply tape to cover them.

GoPro Cameras
GoPro Cameras can be used but ONLY hand held. Unfortunately any GoPro’s secured by a chest harness, wrist strap or any other attachment cannot be worn on the WaterPark. We cannot be held responsible for any damage or lost devices – wearing a camera is at your own risk.

What happens if I am stuck in traffic?

We are not responsible for your journey or traffic.

Unfortunately we cannot get you onto the park if you miss your briefing session at quarter to the hour. We will try our best to help you, but we cannot be held responsible for your arrival, please remember there are NO REFUNDS.

How long does a session last?

Each session lasts one hour.

Do the adults accompanying children have to pay?

Yes, they do.

Lost, Stolen or Damaged items.

The Lake Kilrea is Not Responsible for vehicles or personal property Lost, Stolen or Damaged.

Can I bring my dog to the lake ?

Sorry but No, we have a strict No Dog policy onsite at The Lake.
(ONLY Guide Dogs & Assistance Dogs are Allowed).

Cancellation Policy

No refunds unless 48 hours notice is given however we can reschedule your booking to a further date.

See what our customers think

Couldn't recommend the lake enough, liked it so much we went with the children 2 weeks in a row, safe, well run and a fantastic day out, for kids all ages, 5 stars!! 

Chris O’Hagan

What can I say this is one mighty spot went with a few family members and the crac was 90 and as for the big slide it’s gr8 crack I recommend any one to go there the staff are amazing and Richard is fantastic at his job safety is their first priority thanks for an amazing day we will be back next year ?????

Tracy Jackson

Had a great day with family and friends at the lake. Knowledgeable kind and caring staff. Super clean and so easy to get to and to park at. Can’t wait till our next trip.

Flo Wade

What an amazing place with great staff. Even with the COVID safety measures which we were very impressed with, the lake WaterPark is so much fun and everything is so clean including the wetsuits and life jackets .
Great family day out, we can’t wait to get back .

Fiona McGiunness